Keep documents on a vendor

Add a W-9, certificate of insurance, contract or license to a vendor, replace it when a new one arrives, and see what has expired.

Who can do this
Owners, or people with View vendors; adding, replacing, deleting and opening a W-9 need Edit vendors
Where
Expenses & bills, then Vendors
You'll need
A saved vendor; a PDF, JPG or PNG file up to 10 MB
On this page

Add a document

  1. Open Expenses & bills, then Vendors, and select the vendor's name.
  2. Select the Documents tab.
  3. Select Add a document.
  4. Choose the file. It must be a PDF, JPG or PNG up to 10 MB.
  5. Select the Type: W-9, Certificate of insurance, Contract, License or permit, or Other.
  6. Enter Signed and Expires if the document has those dates.
  7. Enter a Note if you want one, such as a policy number.
  8. Select Add a document.

The document appears under Vendor documents with its type, file name, size, who added it and when. QixCount does not read the file. You choose the type and enter the dates yourself.

A file of another kind, or one over 10 MB, is not added, and a message names the file.

Understand the status

Status What it means
On file A W-9 with no expiry date, or one that expires in more than 90 days.
Current Another document with no expiry date, or one that expires in more than 90 days.
Expires in The expiry date is within 90 days. The status counts the days left.
Expired The expiry date has passed. The status counts the days since.

The Paperwork card lists the W-9 first, then expired documents, then documents that expire within 90 days, then any details to finish on the vendor. It reads the same facts as the Paperwork column on the vendor list. People who can edit vendors can select Ask for a new one beside an expired document. Below that the card shows any W-9 or document request you sent the vendor. See ask a vendor for a W-9 or a document.

For a vendor tracked for 1099, the 1099 this year card shows what you have paid them this year that counts toward a 1099, against the amount that needs a form.

Set a reminder

Under Remind, choose 7, 14, 30, 60 or 90 days before the document expires. This needs an expiry date.

On that day QixCount emails the person who added the document. If that person is no longer active in the business or can no longer view vendors, the email goes to the business owner. The day is counted in your business's time zone. The email is sent once. If it could not go out on the day, it goes out on the next day it can, as long as the document has not expired.

With Email the vendor too on, the vendor gets a private link on the same day to send a new document of that type. This needs an email address on the vendor. A vendor who already has a request waiting for that type is not asked again. When the vendor could not be emailed that day, because they were emailed about it minutes earlier or the business has reached its daily limit of request emails, QixCount tries again each day until the document expires. Your own reminder still arrives, and says whether the vendor was emailed. What they send is added to their documents. See ask a vendor for a W-9 or a document.

No reminder is sent for a document that was replaced or deleted. After the email goes out, the document's row shows the day the reminder was sent.

Replace a document

  1. On the Documents tab, open the menu at the end of the document's row and select Replace. An expired document also has a Replace button on its row.
  2. Choose the new file and enter its dates.
  3. Check that Replaces names the old file.
  4. Select Replace document.

The old file moves to History under the list, with the date it was replaced and who replaced it. It is not deleted. Files under History can be viewed, not changed or deleted. Only a document of the same type can be replaced.

View, download or delete

Select View to open a document in a new browser tab. Open the menu at the end of the row to select Download.

Warning

Deleting a document removes the file permanently. This cannot be undone. To keep the old file, replace the document instead.

  1. Open the menu at the end of the document's row.
  2. Select Delete.
  3. Select Delete document.

Who can open a W-9

Anyone who can see the vendor sees every document in the list, including that a W-9 exists, its status and its signed date. Only owners and people with Edit vendors can view or download a W-9, add a document, replace one or delete one.

What a W-9 changes

  • The vendor's 1099 information shows the W-9 as received, with the signed date and any expiry date from the document. With an expired W-9 it shows expired. Deleting the W-9 document sets it back to not received.
  • A vendor with a W-9, including a replaced one under History, cannot be deleted. Make the vendor inactive instead. See remove an unused vendor.

Adding a W-9 does not change the vendor's tax ID or 1099 tracking. Enter those on the vendor; see set up a vendor for 1099 forms.

Files from bills and expenses

From their bills and expenses lists files attached to this vendor's bills, newest first, with a link to each bill. With expense viewing access it also lists files on the vendor's expenses. These files stay on the bill or expense. Add, change or remove them there.

Next, review the vendor page.

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