Why can't I void an invoice with payments?
Applied payments and some Nonprofit source records must be resolved first.
General blocks invoice voiding when an amount is paid. Nonprofit has additional source checks and can direct a grant-linked invoice to its reviewed undo form. You also need Void invoices permission. A posted void reverses accounting activity, and today's reversal date can be blocked by a closed or locked period. Review invoice corrections and payment corrections before recording a replacement; voiding does not refund money.