# Why can't I void an invoice with payments?

Applied payments and some Nonprofit source records must be resolved first.

Canonical: https://demo.qixcount.com/help/faq/invoice-void-blocked

General blocks invoice voiding when an amount is paid. Nonprofit has additional source checks and can direct a grant-linked invoice to its reviewed undo form. You also need *Void invoices* permission. A posted void reverses accounting activity, and today's reversal date can be blocked by a closed or locked period. Review [invoice corrections](https://demo.qixcount.com/help/invoicing/edit-void-or-delete-an-invoice) and [payment corrections](https://demo.qixcount.com/help/invoicing/delete-a-payment) before recording a replacement; voiding does not refund money.