Reopen, adjust or undo a sales tax return

Add a discount or penalty to a sales tax return, undo a recorded payment, or reopen a filed return to correct it.

Who can do this
Owners, or people with View financial reports; adjustments and undoing a payment also need Post journal entries
Where
Tax, then Sales tax returns
You'll need
Tax turned on in Features; a return for a state, not a period under No state
On this page

Add or change an adjustment

Use an adjustment when the amount the state asks for differs from the tax collected. A discount lowers the amount to pay. A penalty or interest raises it.

  1. Open Tax, then select Sales tax returns.
  2. Select Open on the return's row.
  3. Under Adjustment, select Add adjustment or Change adjustment.
  4. Select the Type: a discount, a penalty or interest, or No adjustment to remove one.
  5. Enter the Amount.
  6. Enter a Note if useful, up to 255 characters.
  7. Under Posts to, choose an active income or expense account.
  8. Select Save adjustment.

The Amount to pay changes at once. Nothing posts until a payment is recorded: the adjustment posts to its account with the payment that settles the return. An earlier part payment clears tax owed first.

  • A discount must be less than the tax owed.
  • You can change the adjustment only while no payment stands on the return. Undo the payments first.
  • Adding a penalty to a return that was settled with nothing to pay puts it back to Filed, not paid.

Undo a payment

Warning

Undo payment posts a reversing journal entry dated today. The original entry stays in your books with its reversal.

  1. Open the return.
  2. Under Payments, select Undo payment on the payment.
  3. Select Undo payment in the dialog.

The return goes back to Filed, not paid, and the payment stays listed, marked Undone. You can then record the payment again with the right date, account or amount. Reversing the payment's journal entry from the journal has the same effect on the return.

Reopen a filed return

Reopen return appears on a return that is marked as filed and has no payment standing. If a payment is recorded, undo it first.

  1. Open the return.
  2. Select Reopen return.
  3. Select Reopen return in the dialog.

The filed date, the confirmation number and the figures kept at filing are cleared. The return shows today's figures again, and you can mark it as filed once more. Nothing is posted to your books. A saved adjustment stays on the return and is checked again when you mark it as filed.

Reopening keeps the exemption saved on each original invoice line and its linked credits. A later certificate change does not reclassify those sales. An invoice void or journal reversal takes all sales and tax out on the reversal date, including no-tax lines and the invoice discount.

Reopening changes only QixCount's record. Whether the state needs an amended return is between you and the state.

Who can do this

Reopen return needs View financial reports, as marking a return as filed does. Saving an adjustment and Undo payment also need Post journal entries, because they affect what posts to your books. Without it, those buttons are not shown. Owners have both.

These actions are for a state's return. A period under No state can't be reopened or adjusted. See Find and read sales tax returns.

This guide explains how QixCount works. It isn't tax, legal or accounting advice.

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