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Customers and invoicing

Bill customers and record what they pay. 16 guides.

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All Business Nonprofit

Start here: Find invoices and understand their status

Filter invoices and understand drafts, posted invoices, payments and voids.

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Customers

  • Find customers and outstanding balances
  • Add or edit a customer
  • Review a customer’s page and history
  • Review a customer’s outstanding balance

Invoices

  • Create an invoice
  • Edit, void or delete an invoice
  • Send an invoice and understand the email
  • View or download an invoice PDF
  • Use the public invoice and payment page
  • Create and review batch invoices

Payments

  • Record a payment
  • Handle partial payments and overpayments
  • Print and manage payment receipts
  • Send payment reminders
  • Delete or void a payment

Common problems

  • Did Save & Send email my invoice?
  • Why can't I mark an invoice sent?
  • Why can't I email an invoice?
  • Why can't I change a sent invoice's amount?
  • Why can't I void an invoice with payments?

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Popular tasks

Connect a bank with Plaid Reconcile an account Enter a bill Your first week with General Create an invoice Record a payment
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