Sync and review bank transactions

Syncing fetches bank records into QixCount. Reviewing them and posting them to the ledger are separate actions.

Run a sync

1. Open Banking, then Bank accounts.
2. Open the connected account.
3. Select Start Initial Sync if no sync has run, or Sync Now for an existing account.
4. Review the result and any error message.

The initial-sync page starts automatically when opened. The first sync on a connection brings in what the bank has released so far for every account linked to that connection, up to 365 days old by default. An account linked later loads its own history. The bank may still be preparing older records, so a first sync can finish with few or none, and the rest arrive in later syncs. Compare the imported dates and records with your bank statement before relying on the history as complete. Contact support about gaps before importing overlapping files.

What a sync can change

• Every sync takes new records for all accounts on the connection, so the imported count can include other accounts.
• When a pending record posts, the same record updates with the bank's posted details and keeps its category. No second record appears. If you've already added it to the books, only its bank status changes. If the posted amount differs, the record goes to Exceptions. If its journal was reversed, the posted version arrives as a new record.
• If the bank changes or removes a record that's reconciled, void, matched, on a reconciliation or added to the books, QixCount leaves the record as it is and lists it under Exceptions.
• If the bank removes any other record, it moves to Excluded.
• If a record can't be saved, the sync stops with an error after importing the others. Last Sync doesn't move for that account, and the next sync tries again.

Review incoming records

1. Select Review Imports from the account, or Review Transactions after initial sync.
2. Review dates, descriptions, amounts, categories, and suggestions.
3. Use All Transactions, Uncategorized Only, Categorized Only, or With Suggestions to filter the current page.

This page shows up to 50 pending-review Plaid records at a time. Its filters search only the loaded page. Use it to inspect incoming records; use the bank feed for categorizing and posting.

Note

Use Add in the bank feed when you need a ledger posting. Import Selected on this separate review page does not post a journal and removes the record from the posting workflow. Categorizing or accepting a suggestion here also moves it out of For Review after reload.

What happens next

Use the bank feed to categorize and add a transaction. The feed's Add action creates the bank journal. If a review-page action has already moved a record out of For Review, check its journal before taking further action or contact your bookkeeper.

Good to know

To view a sync or review page, you need View reconciliations; starting a sync and changing review records needs Edit bank transactions. Owners have both.