Rate a Qix answer
Mark an answer as helpful or not helpful using the feedback buttons below the response.
- Who can do this
- People rating their own Qix answers with internal or assigned firm accountant access; free viewers cannot submit ratings
- You'll need
- Qix’s chat window enabled and an answer in your own conversation
On this page
Rate a Qix response to record whether it helped you. You can rate assistant messages from your own conversations in the current business.
Leave a rating
- Ask Qix a question.
- Find Was this helpful? beneath the returned answer, when the rating controls appear.
- Select Helpful for thumbs up or Not helpful for thumbs down.
- Check for 👍 Thanks! or 👎 Noted to confirm the rating saved.
Not every reply shows rating controls. Reopening a conversation does not add them to earlier answers. If the controls are absent, continue with your question without leaving a rating. A rating records your feedback about the answer; it does not approve a pending action or change a financial record.
Next, read How Qix finds Help Center instructions.
If the rating fails
If Rating failed. Try again? appears, select the relevant rating button again. If Unable to save rating appears, the request did not complete.
The widget sends a thumbs-up or thumbs-down choice. It does not display a written-feedback box.
Qix can make mistakes. A helpful rating is not a check of the figures or a guarantee that the answer is correct. Review your records and what Qix proposes before approving a change.