# Use direct commands

Give Qix the details for common actions and respond to requests for missing information.

Canonical: https://demo.qixcount.com/help/qix-ai/direct-commands

Who can do this: People with the requested action’s permissions and writable business access; free viewers cannot send commands

You'll need: Qix enabled and the required source records; Nonprofit also needs posting readiness and subscription access

You can give Qix a task in ordinary words. Some common phrases ask for missing details before preparing a proposal. Direct prompts check the same action permission as the matching Qix tool before looking up contacts, accounts or bills.

## Supply the details

> [!WARNING]
> Use the [customer payment form](https://demo.qixcount.com/help/invoicing/record-a-payment) or [bill payment form](https://demo.qixcount.com/help/bills-and-vendors/record-a-bill-payment) to choose the account before recording money. Qix payment proposals do not show the selected account, and a payment request can use a default account. Do not approve a payment when its account or allocations are unclear.

1. Open Qix in the correct business.
2. Enter a request using the contact or account name as it appears in your records.
3. Answer any follow-up in the same conversation.
4. Review the pending proposal before selecting **Approve**.

| Request | Information Qix asks for or uses |
| --- | --- |
| `create invoice for Oak Hill Fund` | Item description, quantity, unit price, invoice date, and due date |
| `create bill from Studio & Co.` | Item details and bill dates; a due date is required to prepare a bill |

The examples assume those contacts already exist. Contact searches keep customers and vendors separate, use partial names and select the first match, so check the proposed contact carefully. Include an invoice due date even if Qix's follow-up calls it optional; it is needed to save the invoice.

Keep each request and its follow-up details in the same conversation. If Qix loses the context, repeat the request with the contact, dates, and items. Check that an earlier request has not already created a record before asking again.

Qix can make mistakes; review what it proposes before creating a record.

Continue with [Approve an action Qix proposes](https://demo.qixcount.com/help/qix-ai/approve-an-action).

## Good to know

A missing permission returns a refusal.

Creating a record still requires your confirmation.