# Choose how Qix talks and what it may do

Pick Qix's tone and turn memory, web research, Think it through and feedback sharing on or off for your business.

Canonical: https://demo.qixcount.com/help/qix-ai/choose-qix-settings

Who can do this: Owners

Where: Settings, then Qix AI

## Change Qix's settings

1. Open **Settings**, then select **Qix AI**.
2. Under **Tone**, choose **Friendly expert**, **Straight to the point** or **Formal**.
3. Turn **Memory**, **Web research**, **Think it through** and **Help improve Qix** on or off.
4. Select **Save**.

The tone changes how Qix words its answers for everyone in the business. It doesn't change where figures come from: Qix still reads them from your books.

| Setting | What it does |
| --- | --- |
| **Memory** | Qix asks before saving a note about how your business works or how someone likes answers. See [Notes Qix keeps](https://demo.qixcount.com/help/qix-ai/notes-qix-keeps). |
| **Web research** | Qix can look up public rules and facts with sources. Your books never go into a search. See [Research and advice](https://demo.qixcount.com/help/qix-ai/research-and-advice). |
| **Think it through** | People can ask for a slower, deeper answer, within a daily allowance for the business. |
| **Help improve Qix** | QixCount's weekly review may read your conversations and feedback notes, after names, amounts and account numbers are removed. Ratings and reasons are used either way, without any text. |

Businesses created before web research arrived start with it off, and owners see a one-time notice in Qix about it; newer businesses start with it on. If a switch is grayed out with **Turned off by QixCount for this business.**, QixCount has turned that feature off. If it says **Not available with the AI provider QixCount uses right now.**, the feature needs a different AI provider. Either way, your earlier choice is kept for when it returns.

The page also lists **What Qix remembers**, with any facts waiting for you, and **Recent web searches**. Staff can't open this page.