# Why can't I email an invoice?

Check sending permission, the customer's email and the invoice email setting.

Canonical: https://demo.qixcount.com/help/faq/invoice-email-blocked

You need *Send invoices* permission, a customer email address and invoice emails enabled in the saved settings. The invoice detail page offers its email dialog after the draft stage and hides it for a void invoice. Ask someone with Manage business settings, roles & permissions permission to review the invoice email choice if it is disabled. Delivery can also fail after these checks. Follow [Send an invoice](https://demo.qixcount.com/help/invoicing/send-an-invoice) and [Configure email sending](https://demo.qixcount.com/help/setup/email-sending).