# Send a remittance advice to a vendor

Print, download or email a document that tells a vendor which of their invoices a payment covers.

Canonical: https://demo.qixcount.com/help/bills-and-vendors/send-a-remittance-advice

Who can do this: Owners, or people with *View payments to vendors*; emailing needs *Create payments to vendors*

Where: Expenses & bills, then Payments made

You'll need: A payment with the status Paid; an email address for the vendor to send it by email

A remittance advice tells a vendor what a payment covers. It is a record of a payment you made outside QixCount. It does not send money.

## Email a remittance advice

1. Open **Expenses & bills**, then **Payments made**.
2. Select the payment number.
3. Select **Email remittance**.
4. Check the address in **Send to**. It starts with the vendor's email address.
5. Select **Send**.

The email has the remittance advice attached as a PDF. The payment page then shows the address and the date under **Remittance**. You can send it again, or to another address, in the same way.

## Print or download it

On the payment page, select **Remittance advice** to open a page you can print, or **PDF** to download the file. The print page also has **Print** and **Download PDF**.

## Send it while you pay

- On [Pay bills](https://demo.qixcount.com/help/bills-and-vendors/bulk-payments), leave **Email remittance advice** selected. On the review step, each payment has its own checkbox with the vendor's email address. Clear it to skip that vendor.
- When you [pay one bill](https://demo.qixcount.com/help/bills-and-vendors/record-a-bill-payment) from its page, leave **Email remittance advice** selected in the panel.

A vendor with no email address is not sent one. Add the address on the [vendor's record](https://demo.qixcount.com/help/bills-and-vendors/add-or-edit-a-vendor) first. When a run waits for approval, its emails are sent after it is approved. A single payment that needed approval is not emailed for you; send it from the payment page once it shows **Paid**.

## What the vendor sees

The remittance advice shows your business name, the vendor, the payment date, method and reference. For each bill it lists the vendor's invoice number, the invoice date and total, any credit applied, the amount paid and what is still owing. It never shows your bank account number.

## Good to know

Only a payment with the status **Paid** has a remittance advice. Payments that are waiting for approval, rejected or voided do not. If an email can't be sent, the payment is still recorded.