# Connect a bank with Plaid

Enable bank feeds and start a Plaid connection for your business.

Canonical: https://demo.qixcount.com/help/banking/connect-a-bank-with-plaid

Who can do this: Owners enable bank feeds; connecting needs *View reconciliations* and *Create bank accounts/transactions*

Where: Settings, then Integrations

You'll need: Accounting and bank feeds enabled, with the Plaid connection service available

Use Plaid to bring bank transactions into QixCount for review.

## Enable bank feeds

1. Open **Settings**, then **Integrations**.
2. Turn on **Enable bank feeds for this business** under **Bank feeds**.
3. Select **Save changes**.

Only business owners can open this page or change the switch. The required settings permissions cannot be assigned to staff. If **Connect Bank** is disabled, contact support.

## Start the connection

1. Open **Banking**, then **Bank accounts**.
2. Select **Connect Bank**.
3. Select **Continue with Plaid**.
4. Complete the authorization in Plaid.


QixCount opens the account-selection page after successful authorization. Plaid must return at least one account. QixCount then requires a display name and linked general ledger account for each account you select.

## What happens next

Continue with [Choose accounts and check a connection](https://demo.qixcount.com/help/banking/choose-accounts-and-fix-a-connection). Authorizing the connection does not finish account setup or add the incoming transactions to your ledger.

## Troubleshooting

If authorization or the connection step fails, retry the connection from **Bank accounts**. If it continues to fail, contact support with the visible error. Do not send support your bank password.

## Good to know

You still choose the accounts to import and check their ledger mapping after authorization.

## Who can do this and what you need

You need *View reconciliations* and *Create bank accounts/transactions*. Starting a sync also needs *Edit bank transactions*. Owners have these permissions. The business must have Accounting enabled, bank feeds enabled, and a working Plaid connection service.