# Recurring invoices, bills and journal entries

Follow repeating invoices, bills and journal entries, see what each run created, and pause, resume or end a schedule.

Canonical: https://demo.qixcount.com/help/accounts-and-journals/recurring-overview

Who can do this: Owners, or people with *Create invoices*, *Create bills* or *Create journal entries*

Where: Books, then Recurring

**Recurring** lists every schedule that creates invoices, bills or journal entries for you. Each tab shows only the types you can create.

## Find a schedule

1. Open **Recurring** under **Books**.
2. Select **Invoices**, **Bills** or **Journal entries**.
3. Select a schedule name to open its details and **Run history**.

Journal entry schedules start from the **Journal entries** page, which appears when Advanced accounting is turned on in **Features**.

To start a schedule, open an invoice, bill or journal entry and select **Make recurring**. See [Make an invoice recurring](https://demo.qixcount.com/help/invoicing/recurring-invoices), [Make a bill recurring](https://demo.qixcount.com/help/bills-and-vendors/recurring-bills) and [Make a journal entry recurring](https://demo.qixcount.com/help/accounts-and-journals/recurring-journal-entries).

## How runs work

QixCount checks schedules every hour and creates each date once, on its day. Each document is created as the schedule's person, dated its own day in your business's time zone. The first date is the first matching day on or after the start date, and each later date is the chosen number of weeks, months or years after it. If days were missed, each missed date is created with its own date, up to 12 for each schedule in a day; the rest follow on the next day.

| Status | Meaning |
| --- | --- |
| Active | Creates a document on each date until it ends. |
| Paused | Creates nothing until you resume it. |
| Ended | Reached its last date or count, or you ended it. It can't be restarted. |

**Run history** shows each date with its result.

| Result | Meaning |
| --- | --- |
| Created | Links to the document it created. |
| Will retry | Your books were busy, so nothing was created yet. The next run tries the date again. After 3 tries in a row, it fails. |
| Failed | Nothing was created for that date. The reason is shown. |

A failed date creates nothing, and the schedule carries on with its next date. If dates fail 3 times in a row for a reason you can fix, such as an account, tax, customer or vendor that is no longer active, the schedule pauses. A closed period, or a date past your backdating limit, doesn't count towards this. When a run has failures, the business's owners get one email listing each one, and whether its schedule is paused. Each failure is emailed once, and no email is sent when nothing fails.

If the person a schedule runs as loses access to the business, or a permission the schedule needs, the run fails and the schedule pauses. Edit it to choose another **Person**, then resume it.

## Pause, resume or end a schedule

1. Open the schedule.
2. Open its actions menu.
3. Select **Pause**, **Resume** or **End schedule**.

Resuming picks the next date from today, so dates while it was paused are not created. If a date failed earlier today, today is the next date again, and the next run tries it. To resume, you need any permission the schedule's choice after saving needs, such as *Send invoices*, and so does the person it runs as. A schedule whose lines use an account, tax, customer, vendor, or product or service that is no longer active can't be resumed until that is fixed.

Ending asks you to confirm and can't be undone. Documents already created stay as they are.

## Change a schedule

Select **Edit** to change its name, timing, end, what happens after saving, or the person. The copied lines can't be edited. To change them, make a new schedule from an updated document and end the old one.

When you change the timing, the next date is picked again from today, and never falls in a week (Sunday to Saturday), month or year that already has a document from this schedule. The message after saving shows the new date.

Only a business owner can choose someone else as the **Person**. Anyone else who saves the schedule makes it run as themselves. The schedule's details show **Set up by** and **Last edited by**, and every change is recorded with who made it.